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  4. Set up your Proactively account

Set up your Proactively account

1. Register in the system

You will receive an email from Proactively, which includes a link to set up your password. For security, this link can only be used once and expires after 20 days.

Click the link and add a secure password with: at least 8 characters including lower case, upper case, numbers and/or symbols.

This password is linked to your work email address and will let you log into the mobile app and the Web Portal.

You are now in the Web Portal. If you look into the browser search bar you will see the web address. In this example the company name is demo.

Bookmark this page so that you can find it again easily.

2. Go to the Web Portal

a) Through your browser

Type the web address from above (your company name.proactively.io) into your browser (eg google chrome, safari etc) on any device – your phone, tablet or computer.   

Type your companyname.proactively.io (in this example the company is demo)
Do not type www.companyname.proactively.io.

Now log in with your email and password. This will take you to your home screen.

b) Through the Proactively.io web site

You could also visit our web site proactively.io and use the log in button, top right, to get to the sign in page.

If you have forgotten your password, click the ‘forgotten password?’ link in the login screen. This will send you an email to set a new password.

You will only be able to see parts of the system for which you have ‘permission’. The different permissions are: Viewing and Actions, Admin and App Design.
To change permissions you will need to use the Admin tab.

Updated on November 11, 2021

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