Health and safety is everyone’ responsibility. How do you promote a culture where people:
- Understand how to work safely, recognise any problems and know what to do
- Are motivated to actively think ‘could this be done better?’
- Are empowered to make changes
- Think positively. Notice good things, praise them and learn from them.
This ‘safety culture’ is encouraged through Observations. Enable people to report good practices, hazards, and make suggestions. Using the mobile app this is done quickly, and then back to work.
An important question is “What have you already done? “, which recognises when people to resolve issues themselves.
With the feedback loop manager send messages directly to the reporter, so they know you are listening, and are motivated to report when they see something else and encourage colleagues to do the same.
Most importantly, people will be able to see the difference that they have made and feel proud.